Our Guarantee

Our Guarantee:

The Book Nook At Nana’s wants our customers to be 100% satisfied with their purchase. WE will repair or replace your purchase for mistakes of printing or quality and damage made by us at no cost to our customer.

Mistakes made by the customer i.e. name spelling, ages, dates, places and other personal information or wrong  choice, may return the product and receive a credit, phone us for details

Unlike most personalized gift companies Nana’s has a money back guarantee if you are dissatisfied for any reason the only qualification is the item must be returned in new condition within 15 days of date received. This guarantee is good for Books, CD's, DVD's and name prints ONLY,